Returns & Exchanges
At Stormbrew, we stand by the quality of our artisanal coffee and gourmet snacks. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened items and a satisfaction guarantee on all our roasts.
Initiate Your Request
Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Package Your Items
Securely pack the unused products in their original packaging, ensuring that all safety seals remain intact to qualify for a full refund.
Ship to Stormbrew
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location for transit to our quality control center.
Receive Refund or Credit
Once our team inspects the returned goods, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing